WECU’s Coronavirus Update Communication

For 85 years White Eagle Credit Union has been there for our members, their families and the communities we serve.  Nothing has changed.  You can count on us to be there for you during this period of uncertainty.

 

Letter from our President

WECU’s Coronavirus Update Communication.

As the Coronavirus continues to spread and affect our communities, the well-being of our members and employees remains our highest priority.  At this time, White Eagle CU is taking proactive steps to best protect our members and employees.  We are temporarily closing all White Eagle Credit Union branch lobbies effective Monday, November 23, 2020 until further notice.  All drive thru services will remain open.

If you have questions regarding your account or need to schedule an appointment if necessary, please call one of our branches:

Augusta: 316.775.7591  El Dorado:  316.320.7649  Newton:  316.283.8517

Please stay connected with us through social media, website and the WECU mobile app

I know this year has been full of challenges and I would like to take this opportunity to say thank you to our members for allowing us to serve you.  We are grateful for you.

Sincerely,

Richard Blue – President

Remote Banking

As a reminder, White Eagle Credit Union offers a variety of Online/Convenience Services to access your account 24/7 without leaving your home or work environment.

  • Call 24 – 24 Hour Teller is also available 24/7 at 1.800.564.2520. When you need assistance, we are here to help 24 hours a day. Simply call our 24-hour teller line to check your account balance, transfer funds, check the status of your last deposit or check clearances — or anything else you might need. We’ll take care of your requests quickly and deliver the friendly, personal service you expect from White Eagle.
  • ATMs – White Eagle offers access to four branded ATM machines for use by our members, as well as a network of nearly 30,000* surcharge-free ATMs, covering all 50 states and 10 countries – an ATM network that’s larger than almost any bank.
  • Member Support – Our Member Service Representatives are available by phone during normal business hours. Our representatives can handle basically any non-cash transaction you may have via your telephone request. Phone requests may require additional security questions to assure we have properly identified the caller.
  • Remote Deposits – Make deposits with your smartphone conveniently and securely with Mobile Deposit from White Eagle. Just install our Mobile App, and you’ll have FREE access to this easy-to-use tool that will save valuable time every time you use it! With Mobile Deposit, you can deposit checks anytime.
  • Loans  – we have several different options/solutions available during this time.  For the Holiday Season also we are currently offering the Holiday Loan Special and Holiday Skip-a-Payment on qualified loans.  Please visit with a loan officer for more information on these products and other solutions that are available to you.

 

Useful Resources:

CDC Helpful Hints

https://www.consumer.ftc.gov

CDC recommends use of cloth masks. 

Pandemic Flu Preparedness Policy

Click the link below for the adobe reader to read and/or open the PDFs

https://get.adobe.com/reader/  

Be diligent in protecting yourself, your financial and personal information.

  • Never give out your personal financial information.  White Eagle CU will NEVER ask for your personal information via text, email or unsolicited phone call.   Please never give out your PIN, SSN, DOB or your account number to anyone calling you and asking for it.
  • Do Not give out your online banking information.  Please do not give out your account/password/pin.
  • Ignore online offers for vaccinations and home test kits.  Scammers are trying to get you to buy products that aren’t proven to treat or prevent the Coronavirus disease 2019 (COVID-19) — online or in stores.
  • Hang up on robocalls.  Don’t press any numbers. Scammers are using illegal robocalls to pitch everything from scam Coronavirus treatments to work-at-home schemes.
  • Checks:  Don’t respond to texts and emails about checks from the government.  Anyone who tells you they can get you the money now is a scammer.
  • Don’t click on links from sources you don’t know. They could download viruses onto your computer or device.
  • Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying they have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
  • Fact-check information. Scammers, and sometimes well-meaning people, share information that hasn’t been verified.
  • Charitable Donations:  Please do your homework.  If someone wants donations in cash, by gift card, or by wiring money, don’t do it.

For more information on scams and frauds visit https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing

 

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