The purpose of a branch manager is to lead and support their team at all levels. They understand that Leadership is an activity, not a position. Every interaction they have is based on Integrity and will promote the same in their team. They understand the importance of working in an environment that depends on the accountability of all and that working soundly together is essential to success.
Duties include but are not limited to:
• Work with the fellow management to recruit and develop a winning team that is dedicated to our values. Provide ongoing guidance by conducting performance reviews and recommendations on salary adjustments.
• Organize branch scheduling and ensure staffing is adequate to maintain efficient operations.
• Create a focal point on community involvement and actively look for opportunities to expand the reach within the communities we serve.
• Ensure branch operations are within state and federal regulation and assist examiners in assessments. Attend seminars as necessary to stay current on guidelines.
• Monitor the security and safety of the branch with responsibility to analyze safety policies and procedures. Ensure proper cash control procedures are adhered to and recognize areas of opportunity for improvement.
• Work with associate management to create consistent practices amongst all locations.
• Compile data and provide reports as necessary for presentation to the Board of Directors.
• Serve as a loan officer and provide additional assistance as needed to member service.
• Monitor product sales and satisfaction to offer feedback to management team in a continuous effort to improve member campaigns and services.
• Assist team members with problem resolution and escalate situations as they are warranted.
• Support team members in understanding available products and services in order to recognize opportunities to improve members financial lives.
• Assist fellow management with projects as necessary.
Qualifications:
Education: High school diploma or equivalent required. Some college preferred but not required.
Experience: Minimum of five years financial institution experience, preferably in a supervisory role. An understanding of basic accounting procedures and good communication skills.
